Terms & Conditions

Effective Date: 12-08-2025

Last Updated: 12-08-2025

Welcome to WebbyTemplate ("we," "us," "our," "the Company," or "the Platform"), a comprehensive digital marketplace specializing in website templates, plugins, UI/UX designs, and various digital assets. These Terms & Conditions ("Terms," "Agreement") constitute a legally binding contract between you ("you," "your," "User," "Buyer," or "Vendor") and WebbyTemplate when you access, register, browse, purchase, or sell through our platform at webbytemplate.com.

IMPORTANT NOTICE: By accessing our website, creating an account, making purchases, or participating as a vendor, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable platform policies. If you do not agree with any part of these terms, you must discontinue use of our platform immediately.

1. Definitions and Interpretation

1.1 Key Definitions

"Platform" refers to the WebbyTemplate website, mobile applications, and all related services
"Digital Products" include HTML templates, UI/UX designs, Figma kits, CSS frameworks, JavaScript widgets, dashboard templates, email templates, and other code-based or design-based digital assets
"Buyer" means any user who purchases digital products from the platform
"Vendor/Author" means any user who uploads and sells digital products on the platform
"Content" encompasses all materials, products, documentation, and user-generated content on the platform
"Exclusive Vendor" means a vendor who sells products solely through WebbyTemplate
"Non-Exclusive Vendor" means a vendor who may sell the same products on other platforms

2. Eligibility and Account Registration

2.1 Age and Legal Capacity Requirements

You must be at least 18 years of age and possess the legal capacity to enter into binding contracts to use WebbyTemplate
Minors are strictly prohibited from creating accounts or conducting transactions on our platform
Corporate entities must be validly incorporated and in good standing in their jurisdiction

2.2 Account Registration Process

All registration information must be accurate, complete, and kept up-to-date
You are solely responsible for maintaining the confidentiality of your account credentials
Sharing account access with unauthorized parties is prohibited
You must immediately notify us of any suspected unauthorized account access
One person may maintain only one active account unless explicitly authorized by WebbyTemplate

2.3 Account Verification

We reserve the right to verify your identity and account information at any time
Additional documentation may be required for vendors, particularly for payout processing
Failure to provide requested verification may result in account suspension or termination

3. Platform Services and Product Categories

3.1 Marketplace Overview

WebbyTemplate operates as a digital marketplace facilitating transactions between buyers and vendors of web development and design assets. Our platform handles product listings, secure payments, instant digital delivery, and provides a framework for buyer-seller interactions.

3.2 Available Product Categories

Our marketplace supports the following digital asset categories:

HTML Website Templates - Complete website designs with responsive layouts
UI/UX Design Kits - Figma, Adobe XD, and Sketch design files
CSS Frameworks and Themes - Styling libraries and customizable themes
Dashboard Templates - Administrative interface designs
Email Templates - Professional email design layouts
JavaScript Widgets and Plugins - Interactive web components
Landing Page Designs - Conversion-optimized page templates
eCommerce Templates - Online store designs and components
Blogging Templates - Content management and blog layouts
WordPress Theme Components - When applicable and authorized

3.3 Quality Standards

All products undergo comprehensive quality assessment including:

Visual and technical inspection
Code quality and performance evaluation
Licensing verification and originality checks
Documentation completeness review
Security screening for malware or malicious code

4. Digital Product Licensing and Usage Rights

4.1 License Grant Structure

Upon successful purchase and payment completion, you receive a non-exclusive, non-transferable license to use the digital product according to its specified license terms. The scope of usage rights varies by product and is clearly defined in each product's documentation.

4.2 Permitted Uses

Unless otherwise specified, licensed products may be used for:

Personal and commercial website development
Client projects (with appropriate licensing)
Modification and customization for specific needs
Integration into larger web development projects

4.3 License Restrictions

You are expressly prohibited from:

Redistributing or reselling products outside the licensed scope
Claiming ownership or authorship of purchased products
Reverse engineering or decompiling obfuscated code
Using products for illegal, harmful, or malicious purposes
Violating any specific restrictions outlined in individual product licenses

4.4 Extended and Custom Licensing

Some products may offer extended licensing options with broader usage rights. Custom licensing arrangements may be available through direct vendor contact for enterprise or special use cases.

5. Purchasing, Payments, and Billing

5.1 Payment Methods and Processing

WebbyTemplate accepts secure payments through certified third-party payment gateways:

Credit and Debit Cards (Visa, MasterCard, American Express)
UPI Payments (for Indian users where integrated)
Net Banking (region-specific availability)
Digital Wallets (Paytm, PhonePe, etc., where enabled)
PayPal (for international transactions where applicable)
Stripe (for global card payments and international transactions)

5.2 Payment Security and Data Protection

All payment processing uses industry-standard encryption and security protocols
We do not store sensitive payment information on our servers
Payment data is handled exclusively by PCI-DSS compliant payment processors
Transaction details are encrypted during transmission using HTTPS protocol

5.3 Currency and Pricing

All transactions are processed and billed in United States Dollars (USD)
Regional currencies may be displayed for convenience, but final billing occurs in USD
Prices include platform commission and applicable processing charges
Displayed prices are inclusive of all fees except applicable taxes

5.4 Tax Calculations and Compliance

Applicable taxes (GST, VAT, sales tax) are calculated based on your billing location
Tax amounts are clearly displayed during checkout before payment completion
Tax rates and applicability are determined by local and international tax regulations
Digital invoice receipts are provided via email upon successful payment

5.5 Payment Confirmation and Processing

Payment authorization occurs in real-time during checkout
Successful transactions trigger immediate product delivery access
Failed or declined payments result in transaction cancellation
Payment disputes should be addressed through our support system

6. Product Delivery and Access

6.1 Digital Delivery Process

All products are delivered as instant digital downloads upon payment confirmation
No physical products are shipped or mailed
Download access is provided through your user dashboard and email confirmation
Multiple download attempts are typically permitted within a specified timeframe

6.2 Buyer Responsibilities for Product Access

Critical Requirement: You must download and securely store purchased files immediately after purchase
WebbyTemplate does not guarantee future availability of products due to potential vendor account changes, policy violations, or content removal
Lost files due to failure to download or inadequate storage are your sole responsibility
Contact support immediately if download issues occur

6.3 System Requirements and Compatibility

Product usage requirements vary by category:

HTML Templates: Modern web browser, text/code editor (VS Code recommended), optional web server for testing
UI/UX Kits: Corresponding design software (Figma, Adobe XD, Sketch)
Code Components: Understanding of HTML/CSS/JavaScript or relevant frameworks
File Management: ZIP extraction software (WinRAR, 7-Zip) for compressed downloads

7. Comprehensive Refund Policy

7.1 General Refund Principles

Due to the digital nature of our products, all sales are considered final once a product has been downloaded. This policy protects both vendors and the platform from misuse while ensuring fair treatment for legitimate concerns.

7.2 Refund Eligibility Criteria

Refunds may be considered within seven (7) days of purchase exclusively under these conditions:

Non-Download Requirement: The product has not been downloaded or accessed
Misrepresentation: Product significantly differs from its description or advertised features
Defective Products: Contains critical functionality issues or corrupted files
Delivery Failure: Technical problems preventing proper product delivery
Fraudulent Transactions: Unauthorized purchases or payment disputes

7.3 Refund Request Process

To request a refund:

Contact support via the Help Center Portal or official contact form
Provide complete order details (order number, product name, purchase date)
Clearly explain the refund reason with supporting evidence
Attach relevant screenshots, error messages, or documentation
Await review response within 3-7 business days

7.4 Refund Processing Timeline

Review Period: 3-7 business days for request evaluation
Approval Process: Refunds are evaluated case-by-case and not guaranteed
Payment Return: Approved refunds processed through original payment method
Processing Time: Varies by payment gateway and banking institution policies

7.5 Refund Denial Circumstances

Refund requests may be denied for:

Products already downloaded or accessed
Reasons falling outside accepted criteria (change of mind, buyer's remorse)
System compatibility issues not disclosed in product requirements
Insufficient evidence of product defects or misrepresentation
Requests submitted beyond the 7-day limitation period

7.6 Third-Party Vendor Refunds

For vendor-specific issues:

First contact the vendor through the support system
If vendor fails to respond or resolve issues, escalate to WebbyTemplate support
Final resolution depends on specific circumstances and vendor cooperation
WebbyTemplate may mediate disputes but cannot guarantee specific outcomes

8. Vendor Terms and Author Responsibilities

8.1 Vendor Eligibility and Registration

To become a vendor on WebbyTemplate:

Must be at least 18 years of age with legal capacity to enter contracts
Must own complete legal rights to all submitted products
Must provide accurate registration and profile information
Must agree to all platform policies including fair pricing and support obligations
Tax documentation required only at first payout, not during registration

8.2 Commission Structure and Earnings

WebbyTemplate operates a dual commission model based on exclusivity:

Exclusive Vendors (75% Commission):

Sell products solely through WebbyTemplate
Earn 75% of sale price after taxes and payment processing fees
Receive priority support and promotional opportunities
Eligible for enhanced platform features and marketing

Non-Exclusive Vendors (40% Commission):

May sell same products on other platforms
Earn 40% of sale price, WebbyTemplate retains 60%
Must maintain consistent pricing across all platforms
Subject to fair pricing policy enforcement

8.3 Product Ownership and Originality Requirements

All submitted products must be:

100% original work created by the vendor
Free from copyright, trademark, or intellectual property violations
Complete, functional, and accurately described
Properly documented with clear installation and usage instructions
Free from malware, obfuscated code, or security vulnerabilities

8.4 Earnings Withdrawal Process

Minimum Payout Threshold:

$100 USD accumulated earnings

Withdrawal Processing Timeline:

Holding Period: 7 days after each sale for refund accommodation
Processing Period: Additional 7 days for payout validation and preparation
Total Cycle: 14 days from sale to withdrawal eligibility
Verification Required: Tax documentation and account verification before first payout

Available Payout Methods:

PayPal transfers
Stripe account deposits
Other methods as available by region

8.5 Vendor Support Obligations

Mandatory Support Period:

Minimum 6 months from customer purchase date

Support Requirements Include:

Installation and setup assistance
Usage guidance and documentation clarification
Bug fixes and issue resolution as per product description
Reasonable response times (preferably 24-48 hours)
Professional and helpful customer interaction

Support Failure Consequences:

Negative product reviews and reduced credibility
Temporary product or account suspension
Potential refunds issued to customers
Product removal from marketplace in severe cases

8.6 Fair Pricing Policy

Vendors must maintain consistent pricing across all platforms:

Products cannot be listed at lower prices on competing platforms
Regular monitoring enforces pricing compliance
Violations may result in commission adjustments or account suspension
Repeated violations can lead to product delisting or account termination

8.7 Product Review and Quality Control

All products undergo comprehensive review before listing:

Visual design and technical functionality assessment
Code quality and performance evaluation
Documentation completeness and accuracy review
Licensing verification and originality confirmation
Security screening for potential threats

Approval Process:

Products approved: Immediately available for sale with email notification
Revisions needed: Specific feedback provided for improvements
Rejection: Clear explanation of non-compliance issues

9. Platform Conduct and Community Guidelines

9.1 Prohibited Activities

Users are strictly prohibited from:

Posting, uploading, or distributing harmful, illegal, infringing, or malicious content
Engaging in fraudulent activities or misrepresentation
Violating intellectual property rights of third parties
Attempting to circumvent platform security measures
Harassing or abusing other users, vendors, or support staff
Creating multiple accounts to evade restrictions or manipulate systems

9.2 Content Standards

All platform content must:

Comply with applicable laws and regulations
Respect intellectual property rights
Meet community standards for professionalism and respect
Avoid offensive, discriminatory, or inappropriate material
Include accurate descriptions and representations

9.3 Account Suspension and Termination

WebbyTemplate reserves the right to suspend or terminate accounts for:

Fraudulent Activity: False information, payment fraud, or deceptive practices
Policy Violations: Repeated breaches of terms, pricing violations, or support failures
Intellectual Property Issues: Copyright infringement or unauthorized content submission
Non-Responsiveness: Failure to provide required support or respond to platform communications
Security Threats: Uploading malicious code or compromising platform security

Termination Process:

Email notification with specific violation details
Opportunity to appeal or rectify issues where applicable
Immediate access suspension for severe violations
Potential earnings forfeiture in cases of fraud or chargebacks

10. Privacy, Data Protection, and Security

10.1 Data Collection and Processing

WebbyTemplate collects and processes personal data in compliance with GDPR and the Information Technology Act, 2000 (India). Data categories include:

Account Data: Name, email address, username, profile information
Purchase Data: Billing information, order history, payment details
Vendor Data: Payout details, tax information, product uploads
Technical Data: IP addresses, browser/device information, usage analytics
Communication Data: Support tickets, messages, feedback, and reviews

10.2 Data Protection Measures

We implement comprehensive security protocols:

Encrypted Transmission: All data transmitted via HTTPS protocol
Payment Security: PCI-DSS compliant third-party payment processors
Access Controls: Limited internal access to sensitive information
Data Storage: No credit/debit card information stored on our servers
Regular Audits: Ongoing security assessments and vulnerability testing

10.3 Data Sharing and Third-Party Disclosure

We do not sell or rent personal data. Limited sharing occurs only for:

Payment Processing: With certified payment service providers for transaction completion
Legal Compliance: With law enforcement or regulatory authorities when legally required
Dispute Resolution: Between buyers and vendors for support, refund, or conflict resolution
Service Providers: With vetted third-party services essential for platform operation

10.4 User Rights and Data Control

You have comprehensive rights regarding your personal data:

Access Rights: Request copies of stored personal information
Correction Rights: Update or correct inaccurate data
Deletion Rights: Request complete data removal (subject to legal obligations)
Portability Rights: Receive data in structured, machine-readable format
Withdrawal Rights: Revoke consent for data processing where applicable

To exercise these rights, contact: support@webbytemplate.com

10.5 Cookie Policy and Tracking

We use cookies and similar technologies for:

Authentication: Maintaining user login sessions
Preferences: Remembering user settings and customizations
Analytics: Understanding user behavior for platform improvement
Marketing: Delivering relevant content and promotional materials

Users can manage cookie settings through browser controls, though disabling cookies may limit platform functionality.

11. Intellectual Property Rights and Content Policies

11.1 Platform Intellectual Property

WebbyTemplate retains all rights to:

Platform design, code, and functionality
Company branding, logos, and trademarks
Proprietary algorithms and systems
Platform-generated content and analytics

11.2 User-Generated Content

Vendor Content: Vendors retain ownership of their original products but grant WebbyTemplate limited rights for:

Platform display and promotion
Quality assessment and review
Customer service and support facilitation
Legal compliance and dispute resolution

User Reviews and Feedback: By submitting reviews or feedback, users grant WebbyTemplate perpetual rights to use, display, and promote such content for platform improvement and marketing purposes.

11.3 Copyright Infringement Policy

WebbyTemplate maintains a strict anti-infringement policy:

Immediate Removal: Infringing content removed upon verification
Vendor Penalties: Account suspension or termination for copyright violations
DMCA Compliance: Proper takedown procedures for copyright claims
Repeat Offender Policy: Permanent bans for multiple infringement violations

11.4 Product Documentation and Attribution

Each product must include:

Installation Instructions: Clear setup and implementation guidance
Feature Documentation: Comprehensive usage and customization details
Requirements: Technical dependencies and compatibility information
Licensing Terms: Specific usage rights and restrictions
Asset Attribution: Proper credits for included fonts, images, or third-party elements

12. Support Services and Customer Care

12.1 Platform Support Structure

WebbyTemplate provides multi-tiered support:

General Platform Support: Technical issues, account management, payment problems
Product-Specific Support: Vendor-provided assistance for purchased products
Escalation Support: WebbyTemplate mediation when vendor support fails

12.2 Support Channels

Primary Support Methods:

Help Center Portal: Comprehensive ticketing system for all inquiries
Email Support: support@webbytemplate.com for general issues
Privacy Inquiries: support@webbytemplate.com for data protection matters

Support Response Expectations:

Platform Issues: 24-48 hours for initial response
Payment Problems: Priority handling within 24 hours
Account Access: Immediate assistance for security-related issues

12.3 Vendor Support Requirements

Vendors must provide customer support including:

Response Time: Reasonable timeframes (preferably 24-48 hours)
Support Duration: Minimum 6 months from purchase date
Support Scope: Installation help, usage guidance, bug fixes per product description
Communication Standards: Professional, helpful, and respectful interaction

12.4 Support Escalation Process

When vendor support fails:

Customer contacts vendor through designated support channels
If no response or inadequate resolution, customer escalates to WebbyTemplate
Platform mediates between customer and vendor
If vendor remains unresponsive, WebbyTemplate may issue refunds or take corrective action
Chronic support failures result in vendor account penalties or termination

13. Reviews, Ratings, and Feedback Management

13.1 Review System Overview

WebbyTemplate maintains a comprehensive review system to help buyers make informed decisions and provide vendors with constructive feedback for improvement.

13.2 Review Eligibility and Guidelines

Posting Requirements:

Must have purchased the product being reviewed
Review must be submitted within 6 months of purchase date
One review per product per customer
Updates permitted once every 30 days

Review Content Standards:

eviews must be honest, respectful, and focused on product quality, functionality, or vendor support experience. Reviews should provide constructive feedback that helps other potential buyers.

13.3 Review Removal Policy

WebbyTemplate reserves the right to remove reviews that:

Contain abusive, offensive, threatening, or discriminatory language
Violate privacy by including personal details (names, emails, order IDs)
Are not directly related to the product or vendor support services
Request support for unsupported items or expired support periods
Attempt to coerce vendors into unauthorized actions
Are used as support requests instead of proper support channels
Are posted beyond the 6-month purchase window
Constitute spam or repeated posting

13.4 Review Moderation Process

Automated Screening: Initial review for obvious violations
Manual Review: Human moderation for reported or flagged content
Final Decisions: All moderation decisions are final and must be respected
Violation Consequences: Repeated violations may result in review privilege removal or account suspension

14. Dispute Resolution and Conflict Management

14.1 Internal Dispute Resolution

WebbyTemplate encourages resolution through direct communication:

Buyer-Vendor Issues: Initial contact through platform support system
Platform Mediation: WebbyTemplate intervention when direct resolution fails
Documentation Requirements: Clear evidence and communication records for effective mediation

14.2 Refund and Chargeback Disputes

Chargeback Protection:

All transactions documented with detailed purchase records
Vendor earnings may be held during dispute investigation
Fraudulent chargebacks result in account penalties
Legitimate disputes handled according to payment processor guidelines

14.3 Intellectual Property Disputes

DMCA Takedown Process:

Proper notice requirements for copyright infringement claims
Counter-notification procedures for disputed takedowns
Temporary content removal during investigation
Permanent removal for verified infringement

15. Platform Features and Limitations

15.1 Wishlist Functionality

The Wishlist feature allows users to save favorite products for future reference:

Access: Available through top header menu when logged in
Management: Add/remove items via heart icon on product pages
Actions: Move items to cart for purchase convenience
Limitations: No sharing or collaborative wishlist features

15.2 Search and Discovery

Advanced Filtering: Category, price, rating, and feature-based sorting
Search Algorithms: Relevance-based product discovery
Trending Products: Popular and recent upload highlighting
Personalized Recommendations: Based on browsing and purchase history

15.3 Platform Availability and Maintenance

Service Uptime: Best effort 99%+ availability with planned maintenance windows
Feature Updates: Regular platform improvements and security updates
Legacy Support: Reasonable support for older browser versions
Mobile Compatibility: Responsive design for mobile and tablet access

16. Legal Jurisdiction and Governing Law

16.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with:

Primary Jurisdiction: Indian law, including the Information Technology Act, 2000 and Rules 2011
International Compliance: GDPR for European users and applicable international regulations
Commercial Law: Indian Contract Act and relevant commercial legislation
Dispute Resolution: Indian courts have jurisdiction over legal disputes

16.2 International User Considerations

Local Law Compliance: Users responsible for compliance with local regulations
Tax Obligations: International tax responsibilities remain with users
Currency Conversion: All transactions in USD regardless of user location
Cross-Border Data Transfer: Subject to applicable international data protection laws

16.3 Severability and Enforceability

Partial Invalidity: If any provision is deemed invalid, remaining terms continue in effect
Reasonable Interpretation: Terms interpreted to maintain original intent and purpose
Legal Updates: Terms updated to maintain compliance with changing regulations

17. Terms Modifications and Updates

17.1 Amendment Process

WebbyTemplate reserves the right to modify these Terms & Conditions at any time:

Notification Methods: Email alerts and prominent platform notifications
Effective Date: Changes effective immediately upon posting unless otherwise specified
Continued Use: Ongoing platform use constitutes acceptance of modified terms
Opt-Out Rights: Users may terminate accounts if disagreeing with significant changes

17.2 Version Control

Change Documentation: Significant modifications documented with effective dates
Archive Access: Previous versions available upon request for reference
Communication Standards: Clear explanation of material changes provided to users

18. Force Majeure and Limitation of Liability

18.1 Force Majeure Events

WebbyTemplate is not liable for service interruptions due to:

Natural Disasters: Earthquakes, floods, storms, or other acts of nature
Government Actions: Regulatory changes, legal restrictions, or governmental orders
Technical Failures: Internet outages, server failures, or third-party service disruptions
Security Incidents: Cyberattacks, data breaches, or other security threats beyond reasonable control

18.2 Liability Limitations

Platform Liability Exclusions:

Product Compatibility: No guarantee of continued access to purchased products if removed for legal or policy reasons
Third-Party Content: No responsibility for external websites or services linked from the platform
User Modifications: No liability for products modified or misused after download
Vendor Actions: Limited liability for vendor conduct, support quality, or product defects

18.3 Damage Limitations

In no event shall WebbyTemplate's total liability exceed the amount paid by the user for the specific product or service giving rise to the claim. Consequential, indirect, or punitive damages are excluded to the maximum extent permitted by law.

19. Account Deletion and Data Retention

19.1 Account Deletion Process

Users may request account deletion by contacting support@webbytemplate.com:

Identity Verification: Confirmation of account ownership required
Deletion Scope: Complete removal of account data and purchase history
Irreversible Process: Account deletion cannot be undone
Download Responsibility: Users must download all purchases before deletion

19.2 Data Retention Obligations

Certain data may be retained for:

Legal Compliance: Financial records, tax documentation, and transaction histories
Security Purposes: Fraud prevention and platform security maintenance
Dispute Resolution: Evidence preservation for ongoing or potential legal matters
Regulatory Requirements: Compliance with financial and commercial regulations

20. Contact Information and Support

20.1 Official Contact Channels

General Support: support@webbytemplate.com
Privacy and Data Requests: support@webbytemplate.com
Help Center: Accessible via the user dashboard and the Contact Us page for ticketed support.
Vendor Support: Through platform ticketing system for product-specific assistance

20.2 Business Information

WebbyTemplate operates as a digital marketplace connecting creative professionals with customers seeking high-quality digital assets for web development and design projects.

20.3 Response Expectations

General Inquiries: 24-48 hours for initial response
Privacy Requests: 7-14 days for processing data requests
Technical Issues: Priority handling based on severity and impact
Payment Problems: Expedited resolution within 24 hours

Conclusion and Acceptance

By using WebbyTemplate, whether as a buyer, vendor, or general user, you acknowledge that you have read, understood, and agree to be bound by these comprehensive Terms & Conditions. These terms constitute the complete agreement between you and WebbyTemplate regarding your use of our platform and services.

Your continued use of the platform following any updates to these terms indicates your acceptance of such changes. If you do not agree with any part of these terms, you must discontinue use of our platform immediately.

For questions about these Terms & Conditions or any aspect of our platform, please contact our support team through the designated channels listed above.

Thank you for choosing WebbyTemplate – where creativity meets opportunity in the digital marketplace.

Last Updated: 12-08-2025

Version: 0.0.01