Frequently Asked Questions
Find answers to common questions about our products, services, and purchasing process. This section is designed to help you make informed decisions, resolve concerns quickly, and get the most from your experience on our platform. If you need further assistance, our support team is always ready to help.
Q1.
What types of businesses benefit from product customisation?
Any business selling apparel, gifts, accessories, print-on-demand products, furniture, or tech items can benefit from customisation.
Q2.
Does product customisation increase sales?
Yes. Studies show that personalisation boosts conversions and encourages repeat purchases.
Q3.
How do I add product customisation to my WooCommerce or Shopify store?
Both platforms offer apps and add-ons (like Product Add-Ons for WooCommerce or Shopify Custom Product Builder) to enable customization features.
Q4.
Do customised products have higher return rates?
No. In fact, customized products often have lower return rates because they reflect the buyer’s personal choice.
Q5.
Can I charge extra for customisation?
Absolutely. Many stores offer basic personalization for free and charge a premium for advanced options.
Product customisation is more than just a feature—it’s a conversion strategy that makes your online store memorable, competitive, and profitable.
